Position Description

Customer Service Manager (Shipping)
Job Code 18493
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Our client is an established Shipping MNC. Currently, they are seeking a well experienced individual to join them as "Customer Service Manager (Shipping)”.

Responsibilities :

  • Freight quotation to customers for local export & cross trade shipments
  • Filing of customers’ Special Rate Request
  • Maintain & follow up credit terms customers
  • Handling of VIP customers’ accounts
  • Feeder rates negotiation and managing of feeder contracts
  • Tender negotiation
  • Prepare monthly feeder report for management meeting
  • Assist to declare import declaration or Transhipment Local container Instruction
  • Arrange empty trucking to depot.
  • Assist empty reposition from Sin depot to overseas PODs
  • Assist to place booking for customers whenever support is required


  • Diploma/Degree in relevant field with ideally 5 years or more experience in container shipping industry, with 2 years in managerial/ supervisory position
  • Meticulous and able to work in a dynamic work environment
  • Good customer service management supervisory skills


A more detailed Job Description will be shared with shortlisted candidates.

To apply, please visit : www.gmprecruit.com and search for Job Reference: 18493. Alternatively, you may do a “Quick Apply”.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Eileen K |   Registration No: R1109055


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