Position Description

Technical Team lead (Large/Wide Format Printer Product Support, Regional)
Job Code 18906
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Job Summary:

  • Oversee team of engineers to support regional technical escalations and product evaluations
  • Drive projects to increase efficiency & service levels in the region and improve engineers/channels skillset

 

Key Duties:

  • Oversee team of engineers to support regional technical escalations, product evaluation and trainings
  • Manage product performance and see to implementation of QA solutions, rework or market recovery plans across the region
  • Prepare reports and make presentations to relevant stakeholders and management
  • Drive enhancement projects to improve processes and workflows, regional engineers’ skillset and service levels
  • Engage with headquarters and align with sales subsidiaries technical teams on directions and actions

 

Requirements:

  • Degree in engineering or related field
  • Minimum 5 years in Large/Wide Format Printer industry, with relevant experience in managing a team of technical engineers and preferably in a regional position
  • Strong leadership and organisational abilities
  • Excellent technical, diagnostic and troubleshooting skills.
  • Excellent communication and interpersonal skills. Able to build relationships with staff, channels and customers

 

We regret that only shortlisted candidates will be notified.

 

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Tan Wai Peng  |   Registration No: R1104671

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