Position Description

Assistant/Field Service Engineer (Hospitals/Medical/Operating theatre Supporting facilities)
Job Code 18907
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Tasks and Responsibilities:

  • Performs installation & provides basic technical training when necessary
  • Performs warranty and corrective repairs / maintenance visits
  • Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices are up to date.
  • Provides support to sales and marketing for congresses, exhibitions, demos, workshops, etc
  • Escalate quality-related situation, market dynamics and issues from field to the management
  • Makes efforts to achieve customer satisfaction and appreciation
  • Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts.
  • Ensure data hygiene and hours tracking / SOPP are timely input.
  • Makes constant efforts for contract development and implementation of Service programs
  • Strive to achieve Revenue Targets of Service department
  • To participate/take up Workplace Safety & Health responsibilities as required by the company

 

Requirements:

  • Minimum ITE in Engineering/Electronics or Equivalent
  • 2-3 years of relevant technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related sector.
  • Pendant / Surgical Lights or Medical gas or Industrial refrigeration system, installation of hospital compressors or related products.
  • Class 3 driving license preferred.

 

We regret that only shortlisted candidates will be notified.

 

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Tan Wai Peng  |   Registration No: R1104671

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