Position Description

Sales Development Operations Manager, APAC (Permanent)
Job Code 19016
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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On behalf of our established Client is an emerging leader in the $100B+ cloud communications platform (CPaaS) market, we are sourcing for a Sales Development Operations Manager.

Job Scope:

  • Drive & continually strengthen cross-department collaboration between Sales, Sales Development Representatives (SDR), Marketing & DG
  • Align & organize teams to create increased awareness and precision of inbound and outbound campaigns
  • Bring a higher level success of support, planning & execution of pre/post process internal & 3rd party Regional Events process
  • Stay up to date on current events both internally & externally and plan/react when needed/appropriate
  • Create a strong & formal feedback loop process for internal partnerships
  • Partner with SAO Training team/Product Marketing team for ongoing SDR team product knowledge/education/updates


Job Responsibilities:

  • Own & update weekly global sdr team focus calendar
  • Create & own virtual Marketing Event Calendar
  • Host a Bi-Monthly Outreach Meeting for Sales, Marketing, SDR leadership to connect to review upcoming events, Marketing campaigns & Crunchbase campaign plans/efforts
  • Create & be the point of contact for “Leavers” process (necessary processes for when a team member leaves the org/team)
  • Work with local SDR, sales & Marketing teams for awareness of what’s going on with DG/marketing efforts
  • Host Outbound checkpoints with marketing counterparts
  • Monitor BI & take action when rates/ratios start to dip in metrics
  • Work with global SDR outbound leaders, SDR management & Dept leader to initiate spiffs & special projects wherever/whenever appropriate/needed
  • Connect global sales leadership regularly to provide & receive direct feedback of SDR Marketing activity
  • Point of contact for SDR
  • Marketing event coordination organization / setup / strategies
  • Lead Content creation
  • Monitor BI inbound results for each region and take action when needed


Job Requirements:

  • Bachelor Degree in Sales and Marketing
  • Strong prior experience in a Sales Development and Operations role in IT industry
  • Strong communications skills and organizational skills


If you are keen in this role, please send us your updated CV in MS Words format to Christopher Wong (R1104673) at  christopher.wong@gmprecruit.com for review and we will arrange for a convenient time to speak more.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Christopher Wong | Registration No: R1104673

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