Position Description

Customer Care Associate (Healthcare | Call Centre | Shift)
Job Code 19093
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Industry : Healthcare

Job Type : Permanent / Contract

Working hours :5 days per week, Morning Shift (7.30am - 7.30pm) / Night Shift (7.30pm - 7.30am)

Responsibilities:

  • Deliver services to our customers professionally
  • Manage incoming and outgoing calls 
  • Handle general enquiries 
  • Assist with patients’ request to arrange or change appointment 
  • Support service operations 
  • Coordinate and liaise with other departments in the hospital(s) to ensure requests are followed up on and resolved. 
  • Handle any other hotline administrative functions 

Requirements:

  • Must possess at least Higher NITEC and with call centre experience
  • Proficient in MS Office
  • Able to learn/pick up systems fast
  • Good communication skills
  • Comfortable working alone during night shifts

To apply, please visit www.gmprecruit.com and search for Job Reference: 19093
To learn more about this opportunity, please contact Goh Bao Yee at baoyee.goh@gmprecruit.com
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609
 

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