- Renowned Marine Control System Provider
- Office location: West
- MUST have DCS or ICMS experience
Responsibilities
- Provide remote guidance/product support to our customers
- Provide backend support for the field service team
- To ensure prompt execution of work yet not comprising the quality of service provided to the customers.
- Focus on customer support, commissioning and service on assigned Automation product range
- Cover service activities in SE Asia and maintain good relationship with existing clients
- Workshop test and technical preparations
- Proper preparation and execution of work assigned and ensure performance are met at all times
- Responsible for generation of service reports, update drawings, cable information database and other relevant documents
- Provides remote guidance / product support to customers and backend support to the service team
- Assist our sales department with technical issues
- Handling pre and post administrative work
- Required to undertake ad-hoc duties which may be assigned from time to time
Requirements
- Min Diploma in Electrical / Electronics / Instrumentation / Mechatronics Engineering
- At least 2 years’ experience on ship board automation systems- both for controls as well as cargo sensors in maritime industry
- The ideal candidate is one having experience on both cargo sensors as well as ICMS
- Onboard system process knowledge, experience with cargo sensors, distributed control systems, etc
- Must have excellent co-operative skills, good communication skills, result-oriented and self-motivated
- Meticulous & methodical approach to remote case handling.
- Self-driven attitude to find solutions to problems.
- Passion and patience for handling customers – Service minded
- Ability to work independently
- Able to travel overseas on short notice; flexible for supporting vessels/activities on short notice when required
To apply, please visit to www.gmprecruit.com and search for Job Reference: 19105
To find out more about this opportunity, please contact Alexandra: alexandra@gmprecruit.com
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Alexandra Calingo | Registration No: R1101491