Position Description

Customer Service Coordinator (East | SAP | $3.2K)
Job Code 19253
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Company : Industrial Equipment MNC

Overview : Ensure customer satisfaction and provide professional customer support.

Responsibilities:

  • Maintain and coordinate the process flow of business in Singapore with CRM tools
  • Liaise closely with HQ Office and ensure smooth delivery process between customer and internal.
  • Identify and assess customers' needs to achieve satisfaction
  • Handle complaints provide appropriate solutions and alternatives and follow up to ensure resolution.
  • Handle order processing, purchase order, delivery note, weekly report and monthly report.
  • Other ad-hoc duties as assigned

Requirements:

  • Diploma in any field
  • Min 2 years of customer service experience / order processing / sales support in MNC environment
  • Salesforce experience is an added advantage
  • Experience in SAP B1 preferred.
  • Excellent communication skills
  • Customer oriented

To apply, please visit www.gmprecruit.com and search for Job Reference: 19253
To learn more about this opportunity, please contact Goh Bao Yee at baoyee.goh@gmprecruit.com
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609
 

 

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