Position Description

Regional Etch toolsets Expert
Job Code 19328
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Our client , a well known name in the Semiconductor industry is seeking a " Regional ETCH Toolset  Expert" 

  • technical expert on Etch Process and Tools  – provide technical expertise to resolve all  escalations and is a Subject Matter Expert in "Etch Disciplines" 
  • Partner the account team to present to customers the problem statement, identified root causes (complete with data analysis) 
  • Represent customers’ and account team's technical requirements to factory & drive required actions to resolve escalations & prevent repeats.
  • Partner Product Group  during Alpha and Beta phase.
  • Is a mentor to local account engineers; provide training to Account team Engineers and Customers’ personnel
  • keep existing / potential customers informed when new/additional needs are identified
  • Develop good customer relations during escalations, modification and evaluation
  • Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for

Minimum Qualifications

  • Engineering degree or equivalent
  • 5 to 7 years’ hands-on experience on etch toolset
  • Excellent customer management skills and possess experience in dealing with difficult work partners
  • Able to work in Fab environment and perform standby duties
  • Willing to support short term, overseas assignment 



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