Position Description

Customer Operations Manager (Billing)
Job Code 19332
Job Placement Location Singapore
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✓ Company : Healthcare industry

✓ Woeking hours : Monday - Friday, 8.00am - 5.30pm

✓ Location : North

✓ Company transport pickup available


  • Oversee a team and ensure all bills are accurately and promptly issued
  • Ensure payment and collection are promptly received, closely monitor customers' outstanding payments and keep the arrears to a minimum level
  • Review regular reports (weekly /monthly) to track progress in clearing overdue invoices
  • Provide support to the customer service team in dispute cases related to the back of house operation.
  • Liaise with business partners on matters related to customer payments
  • Assist the head of customer operations in the annual financial audit exercise
  • Identifies billing and collection process areas that need improvement and implements an enhanced process to help the work process be more effective and efficient
  • Perform additional duties and projects as assigned by management


  • Degree holder in Business / Commerce
  • Minimum 5 years of relevant working experience in billing
  • Proficient in Excel and experience with major billing software
  • Excellent communication skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 19332 
To learn more about this opportunity, please contact Goh Bao Yee at baoyee.goh@gmprecruit.com
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609


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