Position Description

Customer Service Representative (Manufacturing MNC)
Job Code 19439
Job Placement Location Singapore
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Job Responsibilities

  • Maintain customers master records in SAP and CMS systems.
  • Prepare Order Acknowledgements or Sales Order according to the Signed Sales contract for customers’ and Asia Customer Service Manager’s signature.
  • Check Credit insurance (insured Letter of Credit and Trade Insurance) and credit facilities for customer orders in SAP and/or Customer Management System (CMS) creation/maintenance accordingly to CRF from sales
  • Support customer on documents required to facilitate customer’s payment preparation, including proforma invoice, L/C application form, customs import registration form, etc.
  • Process (enter, process, close) all orders in SAP according to the signed sales contract/order within one’s respective context using the principle of becoming one face to all CHSBU customers in designated sub-region.
  • Schedule deliveries in cooperation with customers and SCE team (incl. internal – regional / global supply chain, affiliates, finance, and risk management), using customer’s required delivery date as yardstick.
  • Monitoring and follow up the overdue payments with customers and stakeholders

Job Requirements

  • Bachelor’s Degree in business/marketing, general management, supply chain/logistics or sales background.
  • Previous experience in SAP R3 and Microsoft Office.
  • Minimum 5 years’ experience in the sales and/or logistics

Only shortlisted candidate will be notified.
To apply, please visit to www.gmprecruit.com and search for Job Reference: 19439
To find out more about this opportunity, please contact Jaremy Ong at Jaremy.Ong@gmprecruit.com.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

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