Position Description

Customer Engagement Manager (No Experience Needed | PR/Digital Marketing)
Job Code 19455
Job Placement Location Singapore
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  • tracking & reporting of omnichannel performance and help provide regular updates for the leadership & marketing team to review and revise the strategy as required.
  • Drive the key CE initiative roll out and Involve proactively in business plans and contribute to the plans from multichannel perspectives in respective Therapeutic Areas
  • Understand customer/stakeholder needs by combining internal & external sources with the aim to use insights and foresight to guide decisions affecting the omnichannel and digital customer engagements. 
  • Engage internal (MOC, KC) and external partners (Veeva, etc.) on providing omnichannel project plans to lead them
  • Review performance of each Omnichannel initiative, give insight to the brand team and improve ongoing systems e.g. Veeva engage, virtual meeting hub, emails, GSKPro
  • Coordinate with marketing on content and campaign management for related TA areas to optimize channel specific content & usage. 
  • Ensure on time as expected completion liaison & aligning to ensure efficiency
  • Other adhoc project supports such as Omnichannel capbilities, training workshops, medico-marketing continuously improvement projects, etc.


  • Minimum Bachelor's Degree in Digital Marketing, Public relations or equivalent field.
  • No work experience required.
  • Exposure or understanding in omnichannel will be an added advantage 


To apply, please visit to www.gmprecruit.com and search for Job Reference: 16059
To find out more about this opportunity, please contact Arcus Ang at Arcus.Ang@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   | EA Personnel:  Arcus Ang  |   Registration No: R1985843

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