Job Responsibilities
- Focus on customer support, commissioning and service on assigned product range
- Cover service activities in SE Asia and maintain good relationship with existing clients
- Workshop testing and technical preparations
- Proper preparation and execution of work assigned and ensure performance are met at all times
- Responsible for generation of service reports, update drawings, cable information database and other relevant documents
- Provides remote guidance / product support to customers and backend support to the service team
- Assist sales department with technical issues
- Handling pre and post administrative work
Job Requirements
- Must have excellent co-operative skills, good communication skills, result-oriented and self-motivated
- Meticulous & methodical approach to remote case handling.
- Self-driven attitude to find solutions to problems.
- Passion and patience for handling customers – Service minded
- Onboard system process knowledge, experience with cargo sensors, distributed control systems,etc
- Ability to work independently
- Able to travel overseas on short notice
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lim Zi Cheng | Registration No: R2089949