Position Description

Order Fulfillment Manager (Spares & Tools)
Job Code 19821
Job Placement Location Singapore
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Job Responsibilities

  • Overall responsible to lead and manage global teams of order processing, product specialist, planning personnel in the spares fulfillment team
  • Ensure orders and quotations are processed in a timely and efficient manner within the guidelines and according the goals agreed (from registering the order until clearance of the invoice)
  • Coach, grow and mentor the relevant personnel to achieve a level of competency required to carry out their duties effectively
  • Succession planning to ensure continuity of the operations and management and
  • Plan resources to meet operational and business requirement
  • Plan activities to ensure meeting delivery commitment, relevant key performance indicators as agreed in the objective setting, and minimizing backlogs
  • Measure and report on regular base KPI’s and address necessary corrections if there is deviation from target
  • Upkeep and improve global spares’ cross functional skill, team cohesiveness, communication and cooperation
  • Own and improve upon the global ‘fulfillment’ processes ,tools and documentation in order to support the business needs and attaining business excellence
  • Initiate, participate and contribute to any projects and other global improvement programs
  • Make sure that all necessary information for the Parts management are in place before a product leave
  • Provides input to other departments within the spares team to ensure adequate stock levels
  • Capable of resolving escalated issues arising from operations and requiring coordination with other departments
  • Owner SP Standards (Implementing SP standards in new products 

Job Requirements

  •  Bachelor degree in Mechanical or electrical engineering with 5-7 years of working experience in similar capacity 
  • Experience in SP-Documentation design
  • Project Leader 
  • Proven experience in connecting people/departments
  • Excellent ERP knowledge
  • Experience in using CAD and PLM systems
  • Process analysing skills

Only shortlisted candidate will be notified.
To apply, please visit to www.gmprecruit.com and search for Job Reference: 19821
To find out more about this opportunity, please contact Jaremy Ong at Jaremy.Ong@gmprecruit.com.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

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