Position Description

Executive Assistant, Service Management (Healthcare, Up to $3.6K)
Job Code 19830
Job Placement Location Singapore
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  • Our Client is a well-established Healthcare Organization.


  • The incumbent will be responsible for Administration in Service Management is well-maintained and carried out smoothly, efficiently and effectively.

Key Responsibilities:

Overall Administrative Support

  • To provide Admin support for Service Management.
  • To ensure means-testing results between systems are aligned to reflect accurately in billing.
  • To identify and timely reconcile any mismatch records i.e. change in DC, subsidy change, adjustment in co-payments, etc. in separate systems.
  • To maintain dashboard and closely monitor fee increase cases.
  • To prepare monthly progress report, divisional meetings and minutes taking.
  • To manage phone calls/letters/emails from patients and/or families on appeal related matters, e.g. taxi misuse cases, fee appeal, requests, etc.
  • To work closely with internal departments and external partners on programs related matters.
  • To generate reports from different systems to assist with internal and external audit checks.
  • To facilitate the reconciliation of work and propose process changes necessary to maintain accountability and efficiency.
  • To prepare reports and statistics for ad-hoc and regular reporting.

Documentation, Hard copies & Soft copies Filing

  • Ensure proper documentation are in place and keeping department’s essential documents (P&P, working manual, workflows, etc.) up-to-date.
  • Maintain documentation standards in compliance with Company's Data Protection policy.


  • Degree in Business Administration and/or Accounting.
  • At least 3 years of experience in Administration and Accounting related work.
  • Strong knowledge in MS Excel - Master formulas, V Lookup, Pivot tables, analyze data, etc.
  • Independent, self-motivated and a team player.
  • Positive mind set with a can-do attitude.
  • Able to work under pressure with minimum supervision.
  • Excellent communication and interpersonal skills.

Other Information:

  • Working Location: Toa Payoh.
  • Working Hours: Mondays to Thursday, 8.30am to 5.30pm; Fridays, 8.30am to 5pm.
  • Critical: Due to the organization's affirmed support and commitment to developing a Singaporean core, this role is only available to Singaporeans.

To apply, please visit www.gmprecruit.com and search for Job Reference: 19830.
To learn more about this opportunity, please contact Novita Tan at novita.tan@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Novita Tan | Registration No: R1220374

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