Position Description

Operations Executive, Dialysis Centre (Up to $3.8K)
Job Code 19831
Job Placement Location Singapore
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  • Our Client is a well-established Healthcare Organization.


  • The incumbent will be empowered to review, conceptualize, initiate and implement recommendations to improve service quality, operational efficiency and patient satisfaction level in the assigned Dialysis Centers (DCs).

Key Responsibilities:

Managing of Operational Related Matters

  • Conduct periodical reviews of the general operation, identify potential areas of compliance vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues, and provide general guidance on how to avoid or deal with similar situations in the future.
  • Resolve all operational issues at the DCs and provide guidance and support to OAs in ensuring the smooth operation of the DCs that is under your purview.
  • Manage the growth and development of OAs by identifying learning needs and opportunities.
  • Responsible for raising non-clinical incident reports.
  • Work closely with the Nurse Manager in preparation of obtaining DC license, DC license renewal and internal/external audits.
  • Provide Administrative support during the setting up of new DCs.
  • Implement foundation policies & initiatives at the DCs.
  • Work closely with the Nursing Zone Lead, Nurse Manager, Infection Control team and other supporting departments to deliver high healthcare standards.
  • Collating of data for project, drafting of administrative papers and coordinating meetings and events and prepare presentations.
  • Liaise with both internal and external parties on operational issues.
  • Participate in foundation and/or functional group, DC activities.

Stock and Product Management

  • Ensure optimize usage of DCs storage space and actively monitor stock replenishment process in all DCs together with Operations Assistants.
  • Responsible for the new product evaluation feedback and reporting of defective products of the DCs assigned.

Facilities, Environmental and Security Management

  • Responsible for the engagement of facilities management/vendors for all maintenance/repair related matters of the DCs you are assigned.
  • Monitoring of scheduled maintenance works to ensure timely delivery by vendors.
  • Management of cleaners and ensuring their compliance to the cleaning contract.
  • Coordinate with BLD and Nurse Manager to work out the yearly repair/maintenance budget.
  • Liaison with facilities management department and CISCO on DC security matters.

Events Management

  • Coordinate with internal departments (DVM, CCO, ComCare and Allied Health) to ensure programmes and events planned for the DC is being carried out smoothly.

Asset and Equipment Management

  • Responsible for the yearly asset verification exercise.
  • Responsible for the dialysis chairs/medical fridge maintenance and repair.
  • Work closely with BME to ensure that all medical equipment in the DC are fully functioning.


  • Minimum Degree holder.
  • At least 2 years of relevant work experience in Healthcare and/or Social services settings.
  • Proficient with MS Office, especially in MS Excel.
  • Good communication, interpersonal, analytical and coordination skills.
  • Able to multi-task, work independently and be a team player.

Other Information:

  • Working Location: Toa Payoh.
  • Working Hours: Mondays to Thursday, 8.30am to 5.30pm; Fridays, 8.30am to 5pm.
  • Critical: Due to the organization's affirmed support and commitment to developing a Singaporean core, this role is only available to Singaporeans.

To apply, please visit www.gmprecruit.com and search for Job Reference: 19831.
To learn more about this opportunity, please contact Novita Tan at novita.tan@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Novita Tan | Registration No: R1220374

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