Position Description

Senior Desktop Support Engineer (Assistant Manager, Permanent, Banking)
Job Code 19911
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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•    Troubleshoot hardware and software issues
•    Install and maintain hardware and computer peripherals and software and hardware installation for laptops
•    Install and upgrade operating systems and computer software including desktop PC windows patching
•    Work with security team on the desktop PC vulnerability, review and research on the solution to close the vulnerability by pushing the patches and update the application via SCCM
•    Install, test and prepare new software or update the latest version for the existing software, software packaging in SCCM
•    Troubleshoot networking and connection issues
•    Advise on software or hardware upgrades
•    Provide basic training in computer operation and management
•    Complete job reports and ordering supplies
•    Maintain computer peripheral devices e.g. printers and resolve associated problems.
•    Provide support during annual exercises such as Business Continuity Planning and Drills
•    Travel within APAC region as and when required
•    Create and/or update technical documentation and procedure manuals when required.

Job Requirements
•    Bachelor Degree/ Diploma in computer science or information technology.
•    Proven work experience with a bank or financial Institution as a Desktop Support Engineer or Support Technician
•    Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
•    Knowledge of operating systems, software applications, and remote connection systems
•    Basic knowledge of SCCM, desktop PC Windows patching    
•    Knowledge of Financial data technology e.g. Bloomberg, Refiritive Eikon, EBS would be a plus
•    Ability to solve complex hardware and software issues
•    Excellent communication, presentation and interpersonal skills.


For more information, please visit to www.gmprecruit.com and search for Job Reference:  19911
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

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