Position Description

Contract Customer Service Executive (3-6 Months, Freight Forwarding/Logistics, Up to $3.8K)
Job Code 19927
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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  • Our Client is a Start-up Firm, in Transportation/Freight Forwarding & Logistics industry.
  • 3-6 Months' Contract, with possibility for renwal/conversion. 

Responsibilities:

  • Handle Local and Regional Key Accounts.
  • Process and support customer’s orders/enquiries timely and accurately.
  • Respond and follow up with business queries.
  • Prepare and submit quotations and rate proposals to customers using CRM/Sales System.
  • Liaison with multiple parties including customers, carriers, hauliers, overseas agents for freight handling & or other matters, to consistently meet customers’ requirements.
  • Support on the Follow up with collection of receivables from customers.
  • Prepare timely and accurate pricing and information including taking necessary corrective actions to maximize customer satisfaction.
  • Maintain database of customers and product pricing.
  • Prepare and update individual Customer Reports.
  • Establish SOPs for new customers when required.
  • Ensure compliance with customer’s Standard Operating Procedure.
  • Support other sales related initiatives when required.
  • Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated.
  • Communicate discrepancies/issues to Supervisor & Manager when necessary.

Requirements:

  • Degree in Logistics, Business or related discipline.
  • Minimum 3-5 years of relevant experience, from Global Freight Forwarding or Logistics company.
  • Proficient in MS Office applications.
  • Well versed in local compliance and Export/Import regulations.
  • Self-discipline, initiative, responsible and independent.
  • A good team player with good interpersonal and communication skills.
  • Meticulous to details.
  • Excellent problem-solving skills, with proven track record of managing customers.
  • Ability to work in a diverse environment and cultures.

Other Information:

  • Working Location: West.
  • Working Hours: Mondays to Fridays, 8.30am to 5.30pm.
  • Critical: Due to the organization's affirmed support and commitment to developing a Singaporean core, this role is only available to Singaporeans.

To apply, please visit www.gmprecruit.com and search for Job Reference: 19927.
To learn more about this opportunity, please contact Novita Tan at novita.tan@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Novita Tan | Registration No: R1220374

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