Perform preventive, corrective maintenance & Qualification Operation Qualification (IQOQ) as required on related product lines.
including: testing, disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.
Service customers by providing Product Maintenance Agreement (PMA), service calls, warranty calls, field upgrade programs, etc. Perform installations as required.
Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion.
Actively promotes the advantages of the Company’s Service Contracts by selling contracts at every opportunity and to achieve the service sales budget set by the Company including collection of payments due from the service
invoices which are billed locally to the hospitals.
Maintain a working relationship with the Service Manager to advise of activity/changes related to sales opportunities in assigned territory.
Respond to routine customer and sales questions regarding equipment operation and performance.
Maintains adequate stocks of required spares, to ensure equipment is repaired and service on the first visits and second visits are kept to a minimum.
Provide in-service session for the customers and conduct equipment and assist product clinical trials demonstrating applications with regards to systems, accessories and techniques when required.
Assist project engineer with checking on pre-site installation requirement, risk assessments and ensure that subcontractor on site comply with Workplace Safety and Health (WSH) and safety standards
Relevant experience in service engineering field or scope.
Possess Diploma in Mechanical Engineering or engineering related disciplines
Advantage if prior exposure with medical, hospital or laboratory environment
Able to drive and possess valid Class 3 driving license
Occasionally required to lift heavy weights in course of work
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lim Zi Cheng | Registration No: R2089949