Responsibilities

• Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems
• Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Will be the contact point with the manufacturing factory for advice if need be
• Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Follows up with engineering team on issue improvement status and provides updates to customer/user
• To provide training to field engineers on newly released BKMs
• Provides support to customer/users where the product is highly technical or sophisticated in nature
• Provide thorough analysis of customer’s tool uptime and propose actions/solutions to resolve high downtime systemic issues
• Responsible for the safety of the technical aspect of an equipment

Requirements

• Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
• At least 5 years of relevant experience with semiconductor equipment knowledge
• Strong communication and good interpersonal skills
• A meticulous, organized and resourceful team player
• A highly motivated individual who works independently with little supervision
• Work in cleanroom environment
• Required to work or on standby during after office hours/weekend/public holiday.

To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793 |   EA Personnel: Lionel Liew   |   Registration No: R1330693