Company : Chemical Manufacturing 

Location : West

Overview : Responsible for the overall order-to-cash activities and ensure effective management and execution of all shipments timely in full compliance to both importing and exporting countries regulations

Responsibilities:

• Management and processing of customer inquiries / sales orders / complaints / feedback
• Tracking order status (Provide order status/track and trace of order)
• Maintaining customer information
• Processing billing documentation
• Identify and resolve process gaps and customer issues proactively to enhance the capability of the Supply Chain Team with the aim to improve productivity and operations efficiency.
• Hold stakeholders in the value chain accountable for the service level and compliance standards desired to meet customers’ expectations and Organization’s Compliance standards
• Escalate and investigate operational issues
• Generate data and perform Key Performance Index (KPI) analysis

Requirements:

• Diploma in any discipline
• Minimum 5 years’ relevant experience in order fulfillment, logistics and shipping
• Knowledge of SAP, CRM and MS Excel, Word, PowerPoint
• Excellent communication and interpersonal skills

We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |  Fiona Koh  |   Registration No: R1109239