Position Description

Customer Service Executive (Up $4500 / MNC / SAP / LC / CBD)
Job Code 20518
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
Apply Now

► MNC, Chemical Industry
► Office Hour
► Working Location: Orchard




  • Execute timely Supply Chain support to customers Order to Cash process – accurate invoicing and payment collection
  • Prepare and assures that ayment instruments, invoices, bills are issued and prepared according to agreed terms.
  • Gathers and Verify export material & shipping documentation
  • Execute and validate compliance with Supply and shipping procedures
  • Execute and improve critical back office activities for Supply like – order entry, other admin issues (e.g. forms)
  • Address admin customer complaints in time to ensure high customer satisfaction
  • Work with Logistics team at Supply department in order to provide customers update on their deliveries
  • Proactively reach out to customers to understand their shipment needs and other concerns
  • Work with regional sales agents to ensure shipments are made on time by the customer
  • Interact with various agencies related with supply activities: customers/channel partners/ Logistic contractors/Finance/ Performance chemicals Operations
  • Suggest and/or execute corrective and preventive actions to improve customer relations indicators.
  • Maintains customer/supply database.
  • Monitors and improves performance efficiency of the department




  • Diploma in Engineering/ Economic / Finance/ Business
  • Experience in Order to Cash processes, payments instruments and Export documentation and its SAP application and processes
  • Good understanding of polymer markets or specialty chemicals, and specific geography/ culture of the market
  • Knowledge in refining, petrochemical industry and processes
  • Knowledge of Logistics Processes and Shipping Terms



To apply, please visit to www.gmprecruit.com and search for Job Reference: 20518

To find out more about this opportunity, please contact Summer at summer.thung@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Summer Thung | Registration No: R187113

Back Apply Now