Position Description

Customer Service Senior Account Representative
Job Code 20743
Job Placement Location Singapore
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Job Desciption:

  • Order Management :  Support Logistics in creating unique and standard documents as needed for customer shipments, ensuring  timely movement of product.  Support Logistics in submitting appropriate federal regulatory documents or automated filings as needed for export shipments.  Support Logistics in working with freight forwarders to coordinate bookings and shipments of export orders; troubleshoot as necessary.  Send invoices timely and accurately to customers. 
  • Systems Management:  Maintain customer data (including but not limited to addresses, partners, notes, and specification codes) in the ERP system.  Perform integrity testing as needed to test future rollouts of upgrades or fixes to the ERP system.  Complete all required online and classroom training within allotted timeframe.
  • Other Ad-Hoc:  Back up other Account Representatives and Account Managers responsibilities in their absence, as assigned.  Travel to customer’s site or attend internal meetings as required to assist in productivity sessions.



  • Associates Degree or equivalent work experience (4 years) and at least 7 years related job experience. 
  • Strong MS Word, Excel, Outlook, and SharePoint skills, as well as an understanding of the corporate enterprise system.
  • Strong communication skills, both verbal and written; able to effectively communicate internally with externally with customers and vendors.


To learn more about this opportunity, please contact Remus Gan at Remus.Gan@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

EA License No: 09C3051

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