Responsibilities:

• Daily support to the IT and logistics team on infrastructure related incidents, service calls, requests, queries, feedback or complaints.
• Conduct daily health checks on the local infrastructure
• Collaborate with various teams on process improvement to improve operations and work processes
• Data Centre management on IT infrastructure (Server, VM infrastructure, Networks,

Appliances, etc) and facility (lighting, cooling, UPS, FM200 etc) in production and disaster recovery DC, and in network and server rooms.

• Assist on physical security infrastructure and administration support
• Manage the IT DR and BCP exercise
• Provide quality technical support and support for  PCs, virtual machines, laptops, phones, recording, mobile solutions, printers, Windows OS, Office suite, etc.)
• Standby phone support service for IT & Logistics activities/incidents after working hours
• Verify IT services invoices and provide procurement support
• Other adhoc duties as assigned

Requirements:

• Degree/ diploma holder with at least 5 years of related working experience in infrastructure support or engineering area
• Competent in Microsoft products, VMware network, Backup & Storage, security, telecommunication systems, Video conferencing, voice recorder system, end-user devices and IT Project management
• Strong analytical, problem solving and organizational skills
• Service oriented, team player, innovative and independent

To learn more about this opportunity, please contact Eileen Sng/ Charnele Tan at eileen.sng@gmprecruit.com/ charnele.tan@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Eileen Sng | Registration No: R21100144