Position Description

Customer Service Representatives (Up $4000 / SAP / LC / West)
Job Code 20975
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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► MNC, Chemical Industry
► Office Hour
► Working Location: Jurong East




  • Responsible for complete order to cash process
  • Process customer orders using SAP system
  • Provide sales support to designated countries
  • Coordinate the preparation of shipping documentation to customers
  • Attend to customer complaints
  • Handle customer request for samples
  • Work with Trade Compliance/Foreign Trade organizations to manage the Customer Profile(s)/End Use Certificate/Trade Restriction Covenant
  • Interact with colleagues from Headquarters, Sales & Marketing, Accounts Receivables, Credit & Legal teams to follow up on credit and logistics matters



  • Diploma with 3 years of relevant work experience in Customer Service, Logistics, Supply Chain or related field is required for this position.
  • Sound knowledge in logistics and shipping.
  • Familiar with export documentation e.g. Letter of Credit, Bill of Lading, Airway Bill, Export Letter of Credit orders, preparation of banking documents using Trade Services online banking system etc.
  • Experience in processing ASIA import shipments is preferred.
  • Experienced in using SAP system is an advantage.
  • Basic knowledge of Financing, Credit Management and Global Trade Services will be advantageous



To apply, please visit to www.gmprecruit.com and search for Job Reference: 20975

To find out more about this opportunity, please contact Summer at summer.thung@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Summer Thung | Registration No: R1871138

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