Customer Service Associate, Contact Centre

Located in Multple Location

Job Description:

• Deliver services to our customers professionally according to NUP service standards
• Manage incoming and outgoing calls
• Handle general enquiries
• Assist with patients’ request to arrange or change appointment
• Support service operations
• Handle any other hotline administrative functions

Requirements:

• Diploma / NITEC or equivalent
• Preferably with 1 to 2 years of working experience in healthcare industry, call centre environment and/or service related industry
• Ability to communicate fluently in English and a Second Language (in order to handle enquiries and assist English and other different language speaking)
• Willing to work on 5.5 days and able to commit to shift work

To learn more about this opportunity, please contact Remus Gan at Remus.Gan@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972
EA License No: 09C3051