Job Responsibilities

• Engage internal and external stakeholders to develop and curate content on company's digital learning platforms
• Manage incidents that stakeholders face with the digital learning platforms by tracking, identifying, and resolving issues independently or cross-functionally
• Develop and facilitate training workshops for stakeholders that come on board company's digital learning platform as tenants
• Participate in user application tests (UATs) to ensure optimal user experience for product release updates and defect resolutions
• Monitor and analyse tenants’ usage of the digital learning platform to recommend content curation and updates
• Support any other administrative and operational duties such as contract administration, billing, processing of invoices
   

Job Requirements

• At least 2 years of experience in developing and implementing digital learning solutions in a customer-facing setting
• Strong interest and aptitude in digital learning platforms, approaches to digital learning at the workplace, user experience design and other forms of technology-enhanced learning
• Basic understanding of data analytics, digital measurement and optimisation would be helpful
• Positive attitude, proactive and customer focused with excellent communication and interpersonal skills
• Enjoys working in a fast-paced environment, able to manage multiple tasks under deadlines and pressure
• Able to anticipate potential problems and know when to escalate issues for timely resolution

Only shortlisted candidate will be notified.
To apply, please visit to www.gmprecruit.com and search for Job Reference: 21009
To find out more about this opportunity, please contact Jaremy Ong at Jaremy.Ong@gmprecruit.com.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766