Position Description

Customer Service Associate (Call Centre - West Region)
Job Code 21033
Job Placement Location Singapore
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Job Details

You will be the voice of the organization in providing high service standards to our customers.
Job Responsibilities

  • Deliver services to our customers professionally according to Polyclinics service standards
  • Manage incoming and outgoing calls
  • Handle general enquiries
  • Assist with patients’ request to arrange or change appointment
  • Support service operations
  • Handle any other hotline administrative functions

Job Requirements

  • Diploma / NITEC or equivalent
  • Preferably with 1 to 2 years of working experience in healthcare industry, call centre environment and/or service related industry
  • Pleasant and cheerful personality with good interpersonal skills
  • Ability to adapt to face-paced working environment
  • Computer literate and good typing skills
  • Willing to work on 5.5 days 
  • Comfortable to be deployed to the various sites under the healthcare cluster (West region)

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 21033

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766


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