This role will liaise between main office and customers from South-East Asia, Oceania and other part of the world on all aspects of pre-commissioning/commissioning, maintenance and operation of the company’s Dynamic Positioning (DP) product range.
Responsibilities
• Focus on customer support, commissioning and service on assigned to the company’s Dynamic Positioning/ Bridge product range
• Technical manning on desk / mobile device for remote support as require by KM Global Customer Support world-wide frame work
• Maintain good relationship with existing clients
• Proper preparation and execution of work assigned
• Responsible for generation of service reports, update drawings, cable information database and others
• Ensure performance are met at all times
• Pre and post work administrative
• Workshop test and technical preparations
• Liaison between customers and main office on all aspects of pre-commissioning/ commissioning, maintenance and operation of the systems
• Position will cover South-East Asia, Oceania and possibly other part of the world
• Required to undertake ad-hoc duties which may be assigned from time-to-time
Requirements
• At least 3 year relevant experience in customer service
• At least 1 year of technical hands-on experience in maritime industry with background in automation, navigation, bridge or DP systems
• Technical experience with marine/offshore environmental sensors or understand marine positioning system (preferred)
• On-board system process knowledge, experience with radio and electrical equipment operation and interference and/or experience with C++ Programming will be an added advantage
• Good knowledge on computer network system / topology will be an added advantage
To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693