Responsibilities:

• Focus on customer support, commissioning and service on assigned Company's Maritime Merchant & Automation product range.
• Cover service activities in South East Asia and maintain good relationship with existing clients.
• Workshop test and technical preparations.
• Proper preparation and execution of work assigned and ensure performance is met at all times.
• Responsible for generation of service reports, update drawings, cable information database, and other relevant documents.
• Provides remote guidance/product support to customers, commission and project management of refit/retrofit projects, and backend support to the service team.
• Assist our sales department with technical issues.
• Handles pre and post-administrative work.
• Required to undertake ad-hoc duties which may be assigned from time to time.

Requirements:

• Minimum Diploma or Degree in Electronics /Electrical/ Instrumentation.
• Minimum 3 to 5 years of related field experience in Alarm Monitoring and Control System as well as the good knowledge of computer hardware/peripherals and basic software’s.
• Experience onboard ship for automation systems (controls, propulsion, steering), system process knowledge, distributed control systems, and power management
• Relevant working experience in the maritime industry.
• Must have excellent co-operative skills, good communication skills, result-oriented, self-motivated, and the project-management skill.
• Meticulous & methodical approach to remote case handling.
• Self-driven attitude to find solutions to problems.
• Passion and patience for handling customers – Service oriented.
• Able to travel overseas on short notice.