Job Description:

·       Manage and roster a team of Customer Relations Officers

·       Liaise with landlord/vendor with regards to utilities and building services/facilities and systems issues

·       Assist in escalated complaints and investigation

·       Work the floor and resolve staff issue

·       Update documentation pertaining to operations

·       Ensure procedures, processes and service level are being followed for any operations

·       Periodic review of the call center operations and report any gaps and issues

Requirement:

•        Eligible to Diploma and above

•        Minimum 3 Years of Working Experience in the similar position

•        Good Team Player and able to work independently.

Additional information:

·       Working days: Shift work, require on weekends/ 8-5.30 pm, 8.30-6PM, does not need to work on Public Holidays

·       Attractive Salary Package

·       Located in Tanjong Pagar  

Please state your Last Drawn Salary in your enclosed resume or Cover Letter.

       We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972