Position Description

Desktop Support Engineer (Permanent)
Job Code 21958
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Job Responsibilities
• To provide onsite or remote support to troubleshoot hardware and software issues.
• To install and maintain hardware and computer peripherals and software and hardware installation for laptops.
• To install and upgrade operating systems and computer software including desktop PC windows patching.
• To work with security team on the desktop PC vulnerability, review and research on the solution to close the vulnerability by pushing the patches and update the application via SCCM.
• To install, test and prepare new software or update the latest version for the existing software, software packaging in SCCM.
• To troubleshoot networking and connection issues.
• To advise on software or hardware upgrades.
• To provide basic training in computer operation and management.
• To complete job reports and ordering supplies.
• To maintain computer peripheral devices e.g. printers and resolve associated problems. 
• To provide support during annual exercises such as Business Continuity Planning and Drills.
• To travel within APAC region as and when required.
• To work after office hours as and when necessary.
• To create and/or update technical documentation and procedure manuals when required.

Job Requirements
• Diploma or bachelor’s degree in computer science or information technology.
• 3-5 years of work experience as a Desktop Support Engineer or Support Technician.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
• Knowledge of operating systems, software applications, and remote connection systems.
• Basic knowledge of SCCM, desktop PC Windows patching
• Ability to solve complex hardware and software issues.
• Excellent communication, presentation, and interpersonal skills.

For more information, please visit to www.gmprecruit.com and search for Job Reference:  21958

To find out more about this opportunity, please contact Kwan You Jun at youjun.kwan@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | Kwan You Jun | Registration No: R22110825

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