Position Description

Sales & Customer Relations Manager
Job Code 22082
Job Placement Location Singapore
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Job Description:

  • Handle all tour bookings, reservations, customisations, and amendments.
  • Prepare sales quotations, tour proposals and itineraries for customers.
  • Generate leads, reach out to potential clients, pitch, and close sales.
  • Develop and establish new sales channels, agent relationships and partnerships.
  • Assist in operational procedures i.e., customisation of tours, tour logistics and on the ground management.
  • Ensure quality service & tour delivery and compliance of operational procedures.
  • Identify opportunities to improve operational and service methods / procedures.
  • Work with internal and marketing teams to achieve company strategic objectives and goals.
  • Stay up to date with industry trends and updates.
  • Follow up and maintain relationship with clients.
  • Monitor monthly sales target, tour volume, feedback, and customer reviews.
  • Oversee sales team and ensure smooth coordination within the team.
  • Handle other administrative tasks.



  • Eligible to Diploma with at least 3 years in Sales or Customer Service Role.
  • Good knowledge in shipping line shipment documentation processing.
  • Background of working in the travel/tourism or educational industry is a plus
  • Willingness to work and continuously learn in a growing start-up/SME environment.
  • Background of working in the travel/tourism or educational industry is a plus
  • Excellent verbal and interpersonal skills


Additional information:

  • Working days: Monday to Friday (9am – 6pm) and Saturday (9am – 1pm)
  • Work from home is allow but after probation is passed but must be in office once a week and whenever there is an important meeting or company gathering/event.
  •   Salary up to $4000 with Commission calculated bi-annually.
  •   Located in Kent Ridge

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

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