Provide technical support to clients' sites and achieve the service specification requirements.
Perform on-site installation, parts' overhaul, preventive maintenance, modifications and repair works on equipment.
Serves as company point of contact with customer on administrative and technical matters.
Responds to customers’ complaints, provides time to solutions to resolve customers’ issues and provide the documentation/reports.
Monitors the performance of the product, provide regular update report and feedback on customer’s service requests.
Requirements:
Diploma in Mechanical / Electrical Engineering with 3 years of experience in servicing/maintaining Semiconductor equipments (Metrology / Inspection tools / Etching)
Experience in a cleanroom environment.
Good analytical skills, problem-solving skills, and communication skills.
Must willing to travel to customer sites, performing OT / Standby duty as the nature of the scopes.
GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960
