Responsibilities

• Lead a HR shared service team that manages work pass and licensing matters Ensure the services are delivered in compliance with HR policies and Singapore legislation requirements.
• Ensure that shared service level agreements and key performance indicators (KPIs) are consistently met, reviewed and revised when appropriate. 
• Analyse, suggest, design and implement work processes and system enhancements to continuously fine-tune the quality of work performed by shared service. 
• Manage the performance, competencies and morale of the team, coach the team members so that they could continuously improve on service delivery and the handling of complex issues independently.
• Actively drive change management in shared service when organisational changes are introduced.
• Any other duties deemed reasonable and necessary by the business.

Requirements

• Degree in Human Resource or Business-related qualification.
• At least 5 years of HR experience with in-depth knowledge of Singapore work pass statutory requirements
• Preferably with 2 years’ experience in a supervisory role.
• Prior experience in licensing matters in the healthcare industry will be an added advantage.
• Able to lead a team to achieve work targets and objectives.
• Able to manage high volumes, work under tight timelines and respond positively to changing priorities.

To apply, please visit www.gmprecruit.com and search for Job Reference: 22292.
To learn more about this opportunity, please contact XinYi at xinyi.chai@gmprecruit.com.

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: XinYi   |   Registration No: R1328898