Position Description

Customer Service Representative (Account Management | $4000 | Central)
Job Code 22364
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Responisibility

  • Maintain professional and effective working relationships with customers
  • Partnering with customers through planning and strategizing to align goals to achieve revenue targets
  • Provide maximum support to customers to achieves goals set
  • Provide personalized service and support to customers to achieve their optimal performance level
  • Provide timely and accurate feedback to customers of changes in Company policies & procedures
  • Travel and participate in Company and customer meetings
  • Conducts external and internal product trainings for customers and employees
  • Handle product enquiries from customers via calls, mails or one on one consultation
  • Provide product information, including write ups, for external and internal communications
  • Develop training module and presentation materials and implements training programs
  • Manage training schedule and speaker invitations, including preparation of presentation materials
  • Provide assistance in product expo/exhibitions and other Company events.
  • Other ad-hoc projects as assigned

Requirements

  • Minimum GCE "O" level
  • Experience in customer service representative experience
  • Have exposure towards FMCG/MLM Industry

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd  |  EA Licence: 09C3051  | EA Personnel: Arcus Ang |  Registration No: R1985843

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