Position Description

Smart Card Product Engineer/Senior Engineer (Secure Card/ID Technology Field)
Job Code 22388
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
Apply Now
  • Provide card milling and chip embedding technical support and assistance to card manufacturing customers to successfully integrate the Company’s chip products into customers’ card manufacturing process.
  • Work closely with internal product engineering team to classify chip embedding difficulties and identify fixes for customers’ card manufacturing processes.
  • Initiate discussion with product engineering team on new equipment and processes used to perform chip embedding on smart card.
  • Collaborate with internal teams and external vendors to define user and technical requirements and needs.
  • Perform feasibility studies to validate card milling and chip embedding capability and functionality.
  • Keep the team updated on latest materials, technologies, and equipment in the market.
  • Provide pre-sales technical support to business development and sales team.
  • Provide pre-sales and post-sales technical support to customers.
  • Provide technical support to suppliers and contract manufacturers.
  • Provide on-site customer support and will need to travel overseas to customer’s site when required.
  • Prepare and submit timely and accurate field reports.
  • Document and track technical support activities.
  • Coordinate and work closely with product, production, and quality team to troubleshoot and resolve technical issues expeditiously.
  • Coordinate and work closely with business development, sales and customer service team in addressing customer complaint, feedbacks, and queries on technical matters.
  • Manage program development, documentation, and resources.  



  • Degree or Diploma in Electronic, Mechatronics, Mechanical or Electrical Engineering.
  • Experience in product and process engineering in secure card/ID manufacturing industry.
  • Familiar with card milling, embedding, lamination and card manufacturing process of secure card/ID an advantage.
  • At least 5 years program/project management and or technical support experience in the relevant field.
  • Very strong problem-solving skills and techniques, especially FMEA technique.
  • Strong technical writing, analytical, and presentation skills.
  • Proficiency in MS Project, Excel, Words, PowerPoint, and Outlook.
  • Proactive and able to function in a fast pace and pressuring work environment, a team player and a strong interest in learning and professional development.


We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Tan Wai Peng | Registration No: R1104671

Back Apply Now