Position Description

Customer Service Executive
Job Code 22418
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Job Description:

  • Main communication window and support on Customer’s requests and feedback.
  • Prepare quotations and acknowledges customer’s orders
  • Prepare order entry forms and maintain all contract review records
  • Liaise with customer/vendor/ internal departments concerning the status of customer’s sample, projects or delivery.
  • Receives consigned stock and co-ordinate with production to meet customer’s delivery.
  • Monitor Customer’s forecast and communicate internally to Sales and planning department.
  • Stock take of Customer consigned materials.
  • Monitor all our daily shipment activities to ensure smooth deliveries.
  • Receives customer complaint and liaise with QC team to provide corrective action and respond to customer diplomatically and promptly.
  • Prepare customer shipment documents
  • Enable to support customer with daily production, output report
  • Follow up with Customer on Financial matters (i.e. Monitoring monthly payment schedule)

Requirement:

  • Minimum O level with 2 years relevant working experience
  • Engineering background is an advantage.

Additional information:

  • Working days: Monday to Friday
  • Salary up to $ 3500
  • Located in Tampines


We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

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