Roles and Responsibilities:
- Function as the POC for Front-of-House (FOH) matters, Usher Deployment, and Permanent Exhibition’s daily FOH operations
- Assist with responding to telephone and email enquiries
- Facilitate the venue hire process by attending production meetings with hirers and partners to finalise all FOH requirements
- Ensure compliance by hirers and partners with the Centre’s terms and conditions for FOH, marketing collaterals and ticketing guidelines
- Prepare and maintain venue management’s Business Continuity Plan (BCP) grab file, schedule FOH ushering and gallery sitter rosters, and all correspondences with past and current hirers and partners
- Prepare FOH event information for dissemination to FOH ICs and for reporting
- Verify accuracy of submissions and to prepare all casual staff payment in a timely manner
- Prepare and compile hirers, partners, and audience feedback forms for SCCC’s analysis
- Maintain close communication with Programmes, Hirers and Partners to ensure excellent customer service
- Liaise with hirers, partners, or members of public on FOH issues or disputes to ensure prompt resolution
- Any additional duties as assigned by Management
Requirement:
- A diploma or degree in Arts Management, Business Administration, and/ or Events
- Management, preferably with working knowledge in the following fields: Arts Facilities
- Management, Tenancy Management, Customer Service and/or Leasing.
- At least 1-2 years of relevant experience.
- Working knowledge of Event Business Management Software (EBMS) is preferred.
- Good time and project management skills.
- Able to work independently and be a good team player.
- Bilingual with proficiency in Mandarin would be advantageous due to Chinese culture events
- COVID-19 vaccination required.
Additional Information:
- Up to $10-$12 Per hour (depending on experience, Position have potential to extend or conversion to perm.)
- Located in Straight Boulevard (Nearby Tanjong Pagar MRT)
To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 22546
