Private Bank, 12 Months Contract 

Responsibilities:

• Manage Front Office’s queries and support troubleshooting
• Manage processing of e-banking applications / modifications / cancellations, mailing addresses and conditions changes for clients and agents accurately and timely
• Handle returned mails for client portfolios
• Manage ad-hoc clients statements and advices printing requests
• Maintain client data in the bank systems and perform clean-up when required
• Deliver consistent service and meet the established SLAs (Service Level Agreements) while complying with the Bank’s policies and procedures
• Support any ad-hoc tasks / requests as assigned from time to time

Requirements:

• Degree with at least 3 years of account documentation requirement in Private Bank
• Experience in mailing related data maintenance for Client and Agent (EAM, EFA, Finder) records is preferred
• Proficient in MS Office applications (Word, Excel, PowerPoint), Macros and Visual Basic knowledge as well as an aptitude for technology

  **This Singapore-based position is opened to Singaporeans only

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   Nurul Amirah |   Registration No: R22108940