Job Scope:
- Main portfolio responsibility: Patient Monitor Solution, Cardiology/Resuscitation and Critical Care product Portfolio.
- Provide support to distributor / NK channel partner and NK sales team on all product and application related requirement.
- Attend to all product related enquiry.
- Plan and provide regular product update, product, and application training to distributors / customer of the assigned customer account / territory / region.
- Provide consultation on product configuration, solution, and clinical application to NK channel partner/distributor of the assigned territory / region.
- Provide consultation on product configuration, solution and clinical application to customers/end users including clinicians, doctors, Biomed etc.
- Provide product demonstrations, product training and educate customer about the features and benefits of NK product and solution.
- Support distributor on projects, tender specification to review, propose solution to comply with the project and tender requirements.
Sales responsibility
- Full responsibility on the sales process for assigned local customers account / territory in Singapore.
- Main portfolio sales responsibility: Patient Monitor Solution, Cardiology/Resuscitation and Critical Care product Portfolio.
- Sub-portfolio sales support: Neurology
- Support and drive sales activities for Singapore market and assigned customer account.
- Provide product demonstration, presentation and solution to customers/end users, clinician, doctors and etc.
- Work closely with Neurology Product Specialist on sales related activities, customer enquiry, product presentation etc.
- In-charge and ownership of local tender and for assigned customer account, this includes tender proposal, specification review, tender submission, and related tender enquiry and etc.
- Work with NK commercial team, IT and engineering team to provide a total solution to customer/NK channel partner and for sales project.
Post-sales responsibility
- Provide end user product and application training. This includes training schedule planning, preparation of training materials, end user quick guide and any other materials / requirement from the customers.
- For Singapore sales. The product specialist is to provide support for project delivery and installation. This includes product setting/parameters and configuration set-up as according to customer requirement.
- For Singapore sales. The product specialist is to work and coordinate with NK IT / engineering team, logistic team and commercial team for the product commissioning and delivery according to customer requirement.
Product Sales / Marketing
- Promote product and services within an assigned geographic area and / or specific customers account to meet NK business objectives.
- Support field marketing event. This includes exhibition, trade show and seminar/product event etc.
- Prepare regular work report, this includes trip report, monthly project / work report and etc.
- Keep up-to-date on market trends, customer requirement and provide regular update on competitors, market and industry trends.
- Be the ‘voice of customer’ and provide customer / market feedback to NK commercial team/Global product team in NK, Japan.
- Plan and support launch of new products in assigned account / geographical areas.
- Continuously improve product knowledge and selling related skills to provide exceptional support to differentiate NK from competitors.
- Undertake any duties as required or directed as vital for achieving overall company goals.
Requirements:
- At least 2 – 3 years of relevant experience in the medical device business.
- Candidate with experience in Patent Monitoring / Cardiology related fields preferred.
- Bachelor’s degree in Science/Nursing preferred.
- Registered nurse with experience in critical care an advantage.
- Excellent communication skills for effective product presentations and troubleshooting.
- Demonstrates resilience, resourcefulness, ability to learn and adaptability. Able to deliver result under pressure, possess the ability to handle work stress.
- Strong teammate with excellent interpersonal and communication skills.
- A Self-starter and able to work with minimal supervision.
We regret to inform that only shortlisted candidates will be notified.
To apply, please visit www.gmprecruit.com and search for Job Reference: 22748
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jackie Ng | Registration No: R22109024