Customer Service Coordinator (East | SAP | $3K)

Responsibilities:

• Maintain and coordinate the process flow of business in Singapore with CRM tools
• Liaise closely with HQ Office and ensure smooth delivery process between customer and internal.
• Identify and assess customers' needs to achieve satisfaction
• Handle complaints provide appropriate solutions and alternatives and follow up to ensure resolution.
• Handle order processing, purchase order, delivery note, weekly report and monthly report.
• Other ad-hoc duties as assigned

Requirements:

• Diploma in any field
• Min 2 years of customer service experience / order processing / sales support in MNC environment
• Salesforce experience is an added advantage
• Experience in SAP B1 preferred.
• Excellent communication skills
• Customer oriented

To apply, please visit to www.gmprecruit.com and search for Job Code: 23052
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Constance Lim Wen Shi | Registration No: R1551808