Responsibilities
- Provide customer support by responding to request with details analysis of issue/trouble to meet customer product needs
- Identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the process.
- Works with engineering, sales, and production team and serve as liaison between company and customer to resolve problem arise during and after new implementation.
- Require proficient level of product knowledge and application to understand demands of customers
- Consults with sale team on routine technical issue and make sure proposed solution to be integrated with current production system.
- Visit key customers to support specific design problems or competitive situations
Requirements
- Minimum Bachelor’s Degree in Material Science, Engineering or any equivalent discipline
- 3-5 years of related working experience in semiconductor industry, particularly with experience of lithography technology
- Excellent communication skills in English
- Demonstrating project management abilities
- Strong communication skills and experience in global organization
- Maintain expert knowledge on industry trends sales and identify opportunities to help future growth.
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Tan Wai Peng | Registration No: R1104671