Job Summary

The client is seeking an outstanding and highly motivated (Senior) Assistant Manager in Department of Surgery, who will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Job Responsibilities

Operations & Service Delivery 

• Primary responsibility is to partner with the Clinic/Nurse Manager to: 
  
  • Manage service point operations assigned either at inpatient and/or outpatient settings (e.g. solve system and process issues, clinic staff recruitment, training and etc);
  • Ensure a positive experience for patients along the continuum of care;
• Responsible for achieving customer satisfaction targets in partnership with the Reporting Officer. 
• Responsible for devising innovative ways to continually improve service levels.

Business Management 

• Responsible for achieving the volume and financial targets for the clinical services assigned, and be responsible for developing and carrying out business plans in conjunction with the clinical heads of 
  departments/divisions to ensure that goals are reached. 
• Scope of business management includes annual financial budgeting and regular reviews with clinical heads of departments/divisions, and development of new businesses.

Secondary Responsibilities and Duties 

• Disseminate and implement hospital’s policies & procedures. 
• Ensure Policy & Procedures are current. 
• Perform any other duties as assigned by supervisor 

Job Requirements

• Bachelor degree from a recognized institution 
• Good analytical and organization skills 
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill
• Competent in Microsoft Word, Excel and PowerPoint 
• Positive, motivated and able to perform under pressure. 
• Has initiative and able to work independently. 
• Experience in healthcare is not compulsory, but preferred. 

Additional Information

• Work Location: Kent Ridge

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23129

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766