Position Description

Customer Service Representative (Contract)
Job Code 23448
Job Placement Location Singapore
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Job Responsibilities

  • Prepare Order Acknowledgements or Sales Order according to the Signed Sales contract for customers.
  • Ensure payment security and release Sales Order in SAP.
  • Support customer on shipping related documents.
  • Process (enter, process, close) all orders (sales/purchase/spot/swap/ diversion/debit/credit/PGI/MIGO/OBD/Shipment/billing) in SAP according to the signed sales contract/order.
  • Schedule deliveries as per Customers' Required Delivery Date.
  • Monitor orders processing (credit, computation of final price, payment, inspection, loading plan, and sailing) to secure delivery, improve customer satisfaction and comply with audit and EHS guidelines.
  • Monitoring and follow up the overdue payments with customers.
  • Advise customers regularly on the vessel status and coordinate customer’s request. 
  • Process back to back LOI as and when required.
  • Shipping Documentation Preparation 
  • Coordination of demurrage claims process with the customers.

Job Requirements

  • Bachelor’s Degree in business/marketing, general management, supply chain/logistics or sales background. 
  • Min. 2-3yrs experience in the sales and/or logistics
  • Good communication skills
  • Ability to work in multifunctional teams
  • Ability to work as a part of a team
  • SAP Proficiency of SD & LE modules
  • MS Office experience
  • Professional skilled in Excel, Powerpoint.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23448

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

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