Position Description

Customer Support Engineer (Marine)
Job Code 23543
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Responsibilities

  • Focus on customer support, Inhouse testing/repair and technical preparation on assigned company’s Ocean Technologies and Seatex product range
  • Technical manning on desk / mobile device for remote support as require by the company.
  • Responsible for rental inventory and repair according to procedures including equipment control, maintenance, preparation, and disposal routines
  • Global Customer Support world-wide framework
  • Responsible for data quality in relevant ERP systems including sub applications (i.e., InspHire)
  • Responsible for generation of service reports, update drawings, cable information database and others
  • Liaison between customers and main office on all aspects of In-house testing, performance validation, trouble-shoot and repair on offshore product.
  • Maintain good relationship with existing clients
  • Proper preparation and execution of work assigned inclusive of pre and post works administrative, ensuring performance are always met.
  • Position will cover Asia Pacific, Oceania, and possibly other part of the world
  • Any other adhoc duties assigned.

Requirements

  • Diploma or Degree in Electrical, Electronics or Mechatronics Engineering
  • At least 1-year relevant experience in customer service
  • At least 1 year of direct technical hands-on experience on Single/Multi beam system both in software and hardware
  • At least 3 years of direct technical hands-on experience on underwater acoustics system
  • Functional test and verification including signal tracing, use of lab equipment such as oscilloscope, frequency counter, impedance meter etc (preferred).

To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

 

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793 |   EA Personnel: Lionel Liew   |   Registration No: R1330693

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