To support the Head of Department in the management of the various functions under Operations and Administration.
Primary Responsibilities and Duties (80%)
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Review, develop and implement department-specific (business development and patient services) operational policies to ensure they are effective, relevant and aligned to organizational policies/objectives and market needs.
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Lead, manage, coach and motivate a team to ensure effective, efficient and professional delivery of department plans, programmes, processes and service competitiveness.
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Review service processes to improve overall key performance indicators in the areas of total patient experience, operational efficiency and optimal resource utilization.
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Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved for operational or patient services issues.
Secondary Responsibilities and Duties (20%)
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Plan and monitor department resources and utilization in terms of manpower and budget.
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Review and prepare periodic operational and budget reports.
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Identify learning needs of department with due actualization of suitable training plans.
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Lead departmental QEHS initiatives and/or participate in cross-departmental projects.
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Perform any other duties as assigned by supervisor.
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Recognized degree with relevant working experience at managerial level.
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Meticulous and analytical, possess excellent organizational and coordination skills as well as strong interpersonal and communication skills.
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Able to exercise initiative, manage pressure and multi-task in a fast-paced environment.
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Exhibit excellent leadership and team management qualities.
We regret to inform that only shortlisted candidates will be notified.
To apply, please visit www.gmprecruit.com and search for Job Reference: 23565
To learn more about this opportunity, please contact Jackie at jackie.ng@gmprecruit.com
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jackie Ng | Registration No: R22109024
