Our client is a reputable name in the Shipping Industry. Currently, they are seeking a suitably qualified candidate to join them as " Executive (Sales Support – For Key Account)".
In this role, you will be contributing in the following areas :
- To provide excellent sales support to internal and external customers as well as overseas offices.
- Assist with tender management and agreements for Key account segment.
- Ensure that service performance levels are consistent and strive for enhancement during customer interactions.
- Able to leverage on the internal system for continuous improvement of service level.
- Be proactive in coordinating communications with overseas account managers for actions in resolving issues.
- Ensure all the filing rates and contractual terms within internal system are updated accurately and timely for non-Tender and for existing contracts and expiring rates.
- Able to translate customer enquiries into booking data using the internal system.
- Participate to drive digital adoption and deflection for organizational efficiency.
- Able to analyze Sales KPI / KAR performance using the internal system.
- Assist in any other ad-hoc assignments when required.
Requirements:
- Diploma/Degree in Maritime Studies or Shipping-related disciplines with 1 to 2 years of related container shipping experience.
- Open to entry level Diploma/Degree graduates too.
- Proficient in MS Office skills such as Excel, Word and PowerPoint applications.
- Possess good interpersonal skills with high level of integrity and professionalism.
- Possess strong negotiation and analytical skills.
- A team player who can work independently.
- Self-motivated individual who is result-oriented and resilient in a fast-paced environment.
- Candidate with relevant qualifications without prior experience may be considered.
To apply, please visit : www.gmprecruit.com and search for Job Reference: 23670. Alternatively, you can do a “Quick Apply”.
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Eileen K | Registration No: R1109055