Position Description

Bank Call Centre | Private Bank, Contract
Job Code 24120
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Location: Changi Business Park

Duration: 12 Months, Required to work night shift (5 pm – 2 am)


  • Document and maintain the Client’s enquiries and request received in Bank’s ticketing tool
  • Subject Matter Expert for specific focus area such as Authentication, Trading, Payments
  • Strong commitment to quality service and standards
  • Manage the clearance of Long Form Deficiency, Subscription of documents, Investment related forms.
  • Support ad hoc duties/requests as assigned by team lead


  • Degree with at least 3 years of related banking call centre or client services experience
  • Able to work shift hours and public holidays
  • Strong communication talent, ability to manage conflict situation etc


** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   Nurul Amirah |   Registration No: R22108940

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