Position Description

Regional Executive (Warranty & Service)
Job Code 24312
Job Placement Location Singapore
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Job Responsibiities

  • Support the implementation of Warranty (Standard and Extended) & Service offerings, analysis & reporting for Regional HQ and subsidiaries in South East Asia
  • Warranty (Standard/Extended)
  • Responsible for Warranty & Service offerings related operational tasks (i.e. price setting, alignment with Business units, implementation and process alignment with subsidiaries)
  • Collaborate with Business units to obtain warranty conditions prior product launch
  • Ensure system and processes are maintained to fulfil set warranty conditions, in line with HQ policies
  • Set and maintain Warranty & Service offerings master and pricing in system
  • Aftersales cost analysis & reporting
  • Support as back-up PIC for Aftersales financials reporting & analysis monthly
  • Support review of Regional Warranty & Service offerings to ensure alignment to market requirements
  • Support Regional HQ with analysis & reports as assigned by management
  • Review and set up processes, problem-solving and continuous improvement/PDCA
  • Provide prompt support to the management and team for any other assignments/duties that are required based on business needs

Job Requirements

  • Minimum 5 years in Aftersales Service, in MNC with B2B & B2C setting
  • Service product/ extended warranty price setting and cost analysis
  • Service / post-sale support environment
  • Financials related function, data tabulation/ processing

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24312

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

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