Job Responsibiities
- Support the implementation of Warranty (Standard and Extended) & Service offerings, analysis & reporting for Regional HQ and subsidiaries in South East Asia
- Warranty (Standard/Extended)
- Responsible for Warranty & Service offerings related operational tasks (i.e. price setting, alignment with Business units, implementation and process alignment with subsidiaries)
- Collaborate with Business units to obtain warranty conditions prior product launch
- Ensure system and processes are maintained to fulfil set warranty conditions, in line with HQ policies
- Set and maintain Warranty & Service offerings master and pricing in system
- Aftersales cost analysis & reporting
- Support as back-up PIC for Aftersales financials reporting & analysis monthly
- Support review of Regional Warranty & Service offerings to ensure alignment to market requirements
- Support Regional HQ with analysis & reports as assigned by management
- Review and set up processes, problem-solving and continuous improvement/PDCA
- Provide prompt support to the management and team for any other assignments/duties that are required based on business needs
Job Requirements
- Minimum 5 years in Aftersales Service, in MNC with B2B & B2C setting
- Service product/ extended warranty price setting and cost analysis
- Service / post-sale support environment
- Financials related function, data tabulation/ processing
Only shortlisted candidate will be notified.
To apply, please visit to www.gmprecruit.com and search for Job Reference: 24312
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766
