Position Description

Account Technical Support - 12 months renewable contract
Job Code 24523
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Job Description:

  • Fronting customer– customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
  • Manage projects from end to end, including administering cost budgets.
  • Lead by example in all aspects for ground staff to look up to.
  • To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.


  • Min 2-3 years’ experience with handling PC/Notebook/ printer products and repairs.
  • Familiar with Microsoft products, particularly strong in operating Windows 7/8/8.1/10 (Preferably with relevant IT Certifications).
  • Familiar with basic networking fundamentals, TCP/IP including DHCP, DNS, etc; LAN/WAN; network switches; etc.
  • Additional knowledge such as Linux, VMWare, and Windows Server is helpful.
  • Experience in handling electronic components such as motherboards/harddisks.
  • Able to converse well with good communication skills and strong customer handling skills
  • Team Player, fast learner, positive attitude, and keen interest in customer service.
  • Customer orientated
  • Familiar with data analysis work, spreadsheet formulas, Capable on Big data analytics.
  • Able to stand on feet to think and make snap decisions.
  • Self-motivated, willing to explore, and have continual technical self-upgrading.

    To learn more about this opportunity, please contact Gia Grace at gia.grace@gmprecruit.com

    We regret that only shortlisted candidates will be notified.

    GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

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